# Glossary

> The docs' word, the API's name, and the internal word, side by side.

Ergoly Docs › Technical details. Web: https://www.ergoly.ai/docs/technical/glossary · Index: https://www.ergoly.ai/docs/llms.txt

The docs use the words control shows you. The API uses the names its records carry. Engineers at Ergoly use a few more. This is the crosswalk.

| Docs | API | Internal | Meaning |
| --- | --- | --- | --- |
| Company | organization | org | Your agency on Ergoly. Owns everything. |
| Worker | Worker | Worker | One Slack app, one name, one job. |
| A worker's copy | ework | posting, ework | One running copy of a worker: for one client, or for your team. |
| Your team's copy | core ework | core | The copy that serves your internal channels and holds every client's memory. |
| A client's copy | client ework | client-bound ework | The copy for one client, holding only that client's memory. |
| Client | Client | Client | A customer of yours. |
| Channel | channel | channel mapping, room | A Slack channel, mapped to a client or marked internal; also email and the web. |
| Event | — | turn trigger, dispatch | Something that happens in a channel and starts work. |
| — | — | turn | One message handled by one copy, with one reply. |
| — | — | front desk, routing | The fixed rule that sends a message to one copy. |
| Knowledge | memory | tiers | Memory and skills, as files in five tiers. |
| Company, worker, client knowledge | org, worker, client | tenant tiers | The tiers your company owns. |
| Platform knowledge | — | system tier | Ergoly's own tier, read-only, lowest precedence. |
| Skill | skill | skill | A directory with a SKILL.md, in a tier. |
| Task | task | task | Work with a requester, a holder, and a log. |
| Routine | scheduled job | scheduled task, cron | A task whose start repeats. |
| Connection | connection | vault connection | A credential or connected app, and its placement. |
| Placement | placement | placement, scope | Who may use a connection: company, worker, client, or worker for one client. |
| — | — | egress gateway | The proxy that puts a secret into an outbound request by hostname. |
| AI Admin | — | AI Admin | Your internal-only worker that sets the company up from Slack. |
| Behaviors | behaviors | behaviors | The Avoid, Don't, Prefer, and Use lines a worker follows. |
| Responsibilities | responsibilities | responsibilities | What a worker is trained for and accountable for. |
| Activity | activity | activity log | The append-only record of every write. |
| Artifact | — | artifact | A web page a worker publishes. |