# Workers

> An AI member of your company. It has a name, a job, responsibilities and behaviors you set, and a separate copy for each client it serves.

Ergoly Docs › Workers. Web: https://www.ergoly.ai/docs/workers · Index: https://www.ergoly.ai/docs/llms.txt

A **worker** is one Slack app with one name. People address it the way they address a colleague: in a channel, by @-mention, or in a DM. It has a role, a list of responsibilities, a list of behaviors, memory of its own, and skills it can run. Everything about it is on its page in control, under **Workers**.

One worker can serve many clients. For each client, it gets a separate copy with that client's memory and nothing of any other client's. Your own team talks to a copy that holds every client's memory. You never see the copies; you see one worker.

## The worker's page

The header shows the avatar, the name, the role title, a status badge, and, once the worker serves clients, a context picker: **Internal** or one client. The picker decides which copy the Tasks, Knowledge, Connections and Triage tabs show.

| Tab | What it holds |
| --- | --- |
| Overview | The four role cards: Responsibilities, Out of scope, Behaviors, When they conflict. |
| Clients | The clients, channels and people this worker serves, and the Add to client button. |
| Tasks | Scheduled tasks for the chosen context, with Run now, History, Edit, Disable. |
| Knowledge | The memory browser for the chosen context, and the worker's tools. |
| Connections | The apps that reach this worker in the chosen context. |
| Triage | Whether it is awake, recent conversations, and Restart. |
| Settings | Identity, runtime, response behavior, escalation, email, and the danger zone. |

## Creating a worker

Ask your AI Admin, or press **New Worker** on the Workers page. The wizard has five steps: **Identity** (name, job title, who it reports to, and a drafted responsibilities list), **Clients**, **Slack & channels** (an Add to Slack window; click Allow), **Tools**, and **Launch**, which ends with *Say hello to <name>*: send it a message to prove it works.

- [Identity](https://www.ergoly.ai/docs/workers/identity): Name, avatar, Slack app, email address.
- [Role](https://www.ergoly.ai/docs/workers/role): The job title and what it is for.
- [Responsibilities](https://www.ergoly.ai/docs/workers/responsibilities): What it is accountable for, and what is out of scope.
- [Behaviors](https://www.ergoly.ai/docs/workers/behaviors): Avoid, Don't, Prefer, Use.
- [Channels](https://www.ergoly.ai/docs/workers/channels): Where it works: Slack, email, the web.
- [Knowledge](https://www.ergoly.ai/docs/workers/knowledge): Memory and skills.