Integrations · Support

Zendesk, worked by your AI teammate.

Tickets triaged and drafted by your rules, escalations flagged in the client channel, the weekly queue report posted before anyone asks.

ZendeskYour AI teammate triages tickets and reports the queue.
Connect a toolAcmeAcme's room
1 · Find1 · Find2 · Place2 · Place3 · Connect3 · Connect
01 · Find it
⌕HubSpot
HubSpot CRM & salesHubSpot CRM & sales
02 · Place it
Whole firm
One AI teammate
One client · AcmeOne client · Acme
Connect
✓HubSpot connected to Acme's room · reachable from there only
Zendesk, connected

What an AI teammate does with it.

Reading and reporting from day one. Actions that change something wait for your yes on that job.

  • Triages and tags new tickets
  • Drafts replies in the client's tone
  • Escalates by your rules
  • Posts the weekly queue report
  • Finds the ticket a question is about
Examples

In the client's channel.

Fictional clients. Real shape of the work.

Your firm
# client-ballard
FridaAPP⏰ Every Monday 8:0009:14

Ballard support last week: 212 tickets, median first reply 4 hours, 2 refunds over $200 waiting on you. Top driver: shipping delays, 38%.

Set-up

Live in three steps.

No integration project. A minute, and the AI teammate is working.

01

Find it

Pick the tool from the list, or ask the AI teammate to connect it.

02

Place it

With the whole firm, with one AI teammate, or with one client. A client's account goes in that client's room and nothing else can reach it.

03

Done

The AI teammate gets to work and reports back. Change or remove the connection any time.

FAQ

Questions people ask.

Does it reply to customers?

It drafts. Sending starts when you allow it for low-risk ticket types.

One client's tickets in another's report?

Never. A client's Zendesk is connected to that client's room only.

Get started

Hire your first AI teammate.

We take on a few firms at a time and set each AI teammate up with the firm that owns it.

Sign up