Ergoly Docs · Workers

Workers

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Knowledge

What a worker knows: its memory and its skills. Both are files you can read and edit.

A worker's knowledge is two things. Memory is what it remembers: facts about clients, preferences, how your agency likes things done. Skills are procedures it can run: a saved way of doing a piece of work. Both are plain files, kept in folders that decide who they apply to, and both are on the worker's Knowledge tab.

Five levels of knowledge. A note in a narrower level wins over the same note in a broader one.NARROWESTWINS WHEN TWO DISAGREEPrivateNora @ Acmethis copy onlyClientAcmeevery worker serving AcmeWorkerNoraNora, for every clientOrgYour agencyevery worker in the companyPlatformErgolyevery worker on Ergoly · read-only
Four levels your company owns, and the platform's underneath. A note in a narrower level wins over the same note in a broader one.
Memory What it remembers, where a note lives, corrections, editing it yourself.Skills What one is, where it lives, writing one, workers writing their own.
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