Ergoly Docs · Technical details

Technical details

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Glossary

The docs' word, the API's name, and the internal word, side by side.

The docs use the words control shows you. The API uses the names its records carry. Engineers at Ergoly use a few more. This is the crosswalk.

DocsAPIInternalMeaning
CompanyorganizationorgYour agency on Ergoly. Owns everything.
WorkerWorkerWorkerOne Slack app, one name, one job.
A worker's copyeworkposting, eworkOne running copy of a worker: for one client, or for your team.
Your team's copycore eworkcoreThe copy that serves your internal channels and holds every client's memory.
A client's copyclient eworkclient-bound eworkThe copy for one client, holding only that client's memory.
ClientClientClientA customer of yours.
Channelchannelchannel mapping, roomA Slack channel, mapped to a client or marked internal; also email and the web.
Event—turn trigger, dispatchSomething that happens in a channel and starts work.
——turnOne message handled by one copy, with one reply.
——front desk, routingThe fixed rule that sends a message to one copy.
KnowledgememorytiersMemory and skills, as files in five tiers.
Company, worker, client knowledgeorg, worker, clienttenant tiersThe tiers your company owns.
Platform knowledge—system tierErgoly's own tier, read-only, lowest precedence.
SkillskillskillA directory with a SKILL.md, in a tier.
TasktasktaskWork with a requester, a holder, and a log.
Routinescheduled jobscheduled task, cronA task whose start repeats.
Connectionconnectionvault connectionA credential or connected app, and its placement.
Placementplacementplacement, scopeWho may use a connection: company, worker, client, or worker for one client.
——egress gatewayThe proxy that puts a secret into an outbound request by hostname.
AI Admin—AI AdminYour internal-only worker that sets the company up from Slack.
BehaviorsbehaviorsbehaviorsThe Avoid, Don't, Prefer, and Use lines a worker follows.
ResponsibilitiesresponsibilitiesresponsibilitiesWhat a worker is trained for and accountable for.
Activityactivityactivity logThe append-only record of every write.
Artifact—artifactA web page a worker publishes.